State of the Small Town Retail Business

Posted Monday, February 7, 2011, at 3:29 PM
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  • BY POST HIGH SCHOOL EDUCATION did you mean the communties education level,or that they had say a community colllege or something??

    WE as a community did not need wally world I personally was dead set against it.YES supply and demand but the playing field needs to be level.THE BANKS WILL NOT BET ON OUR TOWN AND THERFORE WE LOOSE as a lot of small towns they will stack on the fees though.

    HAVNT DONE MUCH TRAVELING BACK EAST FOR AWHILE i guess its time to go see.Thanks for the info.....

    -- Posted by lamont on Mon, Feb 7, 2011, at 8:38 PM
  • Hmm... I'm relatively new to the area and, having grown up in a small town, certainly prefer to do business in town when possible. But here's something I've noticed: almost every time I'm in a store in Boise, the employees smile, chat, ask me about my purchases or the weather, and generally go out of their way to make sure I feel welcomed. That only happens about *half* the time out here in Mountain Home. The one awful customer service experience I had was here in Mountain Home, and there have been more times than I can count where the person behind the counter was on a first name basis with whoever was in front of me, but didn't bother to say one word to me.

    I am actively trying to be a part of the community out here, yet it feels as though some of the local businesses resent my presence. I don't expect a local businessperson to remember me on sight when I've only been in the store once, but to not even *attempt* to strike up a conversation? It's off-putting to say the least, and does encourage me to go to places like Walmart, where at least the aloofness and anonymity are to be expected.

    -- Posted by slowdown on Tue, Feb 8, 2011, at 8:57 AM
  • I have many great memories of visiting the stores in Mountain Home, long before Walmart.

    This is a good write-up. We see a lot of business closing in small Missouri Towns too.

    Gosh, I miss Western Auto.

    -- Posted by KH Gal on Tue, Feb 8, 2011, at 10:08 AM
  • Our fine community is in the state of confusion on how business folks should conduct themselves. Oh yes there is no excuse for not being social or communicate to a customer but I find it hard to believe that every business or the large majority are not open too or offer customer service (a hi there, can I help you). I put out a challenge to the customer (whom is always right) next time you are out in a local business and are not feeling welcome, break the ice offer your hand out to the struggling and give them a hang in there. It just might help?!? The struggling are on there last legs and need that?? Hopefully your future experiences locally will be better, I hope you don't hold it to close and keep an open mind. Good write up..

    -- Posted by whythechickencrossedtheroad on Tue, Feb 8, 2011, at 3:20 PM
  • This looks like Mountain Home. Where are we headed?

    -- Posted by mtuser on Wed, Feb 9, 2011, at 8:45 AM
  • One sector doing well is finance,,,I don't see Banks offering much of anything,,,wait I take that back they offer but can anyone get approved nowadays? The Credit Union is still viable and seems to serve us well. Or were you talking about the 8 payday lenders in town. I miss the drive inn. But I love this silly town and the businesses who struggle to stay here. (that includes me.)

    -- Posted by R&M on Wed, Feb 9, 2011, at 1:57 PM
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