Has our nation gone past the ability to care about a job well done?

Considering the concept of those of years gone by, wagon masters, blacksmiths and other craftsmen considered their work the best of the best, was proud of that worked and if the customer was not satisfied the sole owner of that business would work on it until it was right. Even to the degree to not charge any more for it.

Of course the world of commerce both big and strong does not work that way today. Few even answer their own phones, and many don't have a land based phone and even then its a crap shoot to get a real person.

If you do get a real person and you have to hang up to find some information and call them back, the chances are your not going to talk to that same person. So its having to tell someone the entire story again. Be it cell phone, land line phone or even DirecTV etc.

Most of them don't care. So then what do you do? Sadly there is nothing to do or that you can do. Who will take the painsto take the hard knox and really get into the problem and fix it?

The answer in my next blog entry